We all make mistakes. Anyone who tells you they don’t is either checked out in life or in a strong state of denial. Generally our mistakes create the most problems for us when we refuse to acknowledge them, apologize or make amends. To err is human, but to refuse to apologize is ridiculous!
While many people use the terms talking and communicating to mean the same thing, there is a world of difference. Here are 5 strategies to talk less and communicate more and up your effective communication skills: